Utilities

Your utility bill covers water, sewer, waste and environmental services for a two month period. 

Airdrie water is purchased from the City of Calgary. High quality drinking water is pumped from Calgary, stored in reservoirs and then pumped into our underground distribution network. Customer properties are serviced from this network and all water consumption is metered for billing purposes.

For information on electricity and gas providers, visit Utilities Consumer Advocate.

Key services

Customer service

• Application for service
• Cancellation of service
• Pre-authorized payment plan sign ups
• Toilet replacement/rebate program
• Water meter installations
• Bulk water

Customer billing

• Reading meters
• Preparation and issuance of utility bills
• Consumption monitoring