Utilities

We are pleased to announce that we have transitioned to a monthly billing cycle from our past bi-monthly cycle in March 2014. Residents now receive their utility bill every month. Fixed rates will be prorated based on the number of days in your billing cycle. The due date will vary based on when your water meter was read.  Note: Water and sewer consumption charges are based on the amount of water that passes through your water meter.

Here you can find more information on monthly billing.

Your utility bill covers water, sewer, garbage collection, curbside organics and environmental services monthly.  

Airdrie water is purchased from the City of Calgary. High quality drinking water is pumped from Calgary, stored in reservoirs and then pumped into our underground distribution network. Customer properties are serviced from this network and all water consumption is metered for billing purposes.

For information on electricity and gas providers, visit Utilities Consumer Advocate.

 

Key services

Customer service

Customer billing

  • Reading meters
  • Preparation and issuance of utility bills
  • Consumption monitoring
 

Contact us


Utility Billing Service Centre

P. 403.948.8859

F. 403.948.6567

Address


City Hall
400 Main Street SE
Airdrie, AB T4B 3C3

view map

Hours


City Hall
Monday to Friday
8:30 a.m. - 4:30 p.m.
Saturday, Sunday
CLOSED
Christmas Day
Dec 25, 2014:
CLOSED
Boxing Day
Dec 26, 2014:
CLOSED
New Year's Day
Jan 1, 2015:
CLOSED