Pre-authorized payment plan

 

Budget Plan settle up month is November

At this time any outstanding balance will be withdrawn from your bank account.  It is your responsibility to review your bill and ensure that your budget amount is keeping up with the billed amount. By monitoring your bill and your water usage, you can ensure problems such as leaky faucets and running toilets do not wreak havoc on the cost of your utilities.

Please note that your new budget plan payment amount will be calculated in January and will be shown on the bottom of your bill.

 

Why should I sign up for the automatic utility payment plan?

  • Save time with automatic bill payments
  • Never forget to pay your bill
  • Access records of your utility payments any time
 

How does the pre-authorized payment plan work?

Once you are enrolled you will continue to receive a bill every 4 weeks. Your bill will show the amount and date your payment will be deducted from your bank account.

Withdrawals are made on the due date shown on your bill. Sufficient funds or bank approved overdraft protection should be available on the bank account to avoid NSF charges.

Any payment returned NSF will result in termination of the plan and a NSF fee being added to the account. All outstanding balances and NSF fees become subject to penalties.

 

How does the pre-authorized payment budget plan work?

A monthly fixed budget amount is calculated based on your past year's consumption history or by the average consumption based on the number of people in the household. The current utility levy and utility arrears must be paid in full for eligibility.

Withdrawals are made on the last day of the month. Sufficient funds or bank approved overdraft protection should be available on the bank account to avoid NSF charges.

Once you are enrolled in the plan you will continue to receive a bill. Your budget plan payment amount is shown on the bottom of your bill.

Once a year, we will settle up the accounts.  At this time any outstanding balance will be withdrawn from your bank account. If there is a credit, there will not be a payment withdrawn and you can request a cheque refund.  Settle up will be in November annually.

Budget plans are automatically adjusted if there are rate increases or decreases in the month of January.

Any payment returned NSF will result in termination of the plan and a NSF fee being added to the account. All outstanding balances and NSF fees become subject to penalties.

 

What if my bank account changes?

If you change your bank account number, please log into MyAirdrie and update your banking information at least 10 days prior to the next payment date.

 

How do I join the pre-authorized plan?

You can join the pre-authorized payment plan if your utility account is paid in full and you have banking privileges at a financial institution.

Please complete log into MyAirdrie and complete the application form.  Allow 10 days for the account information to be updated.

 

How do I cancel the pre-authorized plan?

Withdraw from the plan at any time. Log into MyAirdrie and cancel your plan at least 10 days before the next payment date. Any outstanding balances become due and are subject to penalties if not paid by the due date.

 

Contact us


Utility Billing Service Centre

P. 403.948.8859

F. 403.948.6567