Applying for, cancelling or moving residential utilities

The City of Airdrie provides water, sewer, waste and environmental services. When you apply for your utility account, the City will identify which services you require based on your address. 

Transfer of service / new service / close account

Please provide at least five working days notice to the Utilities department prior to the date services are to be set up or discontinued.

• Customers buying within Airdrie: fill in and submit the application form
• Customers selling within Airdrie: fill in and submit the cancellation form  
• If you are buying and selling within Airdrie, you will need to fill in both the application and cancellation forms.

Utility account numbers are linked to the property, NOT the customer. If you move to a new property in Airdrie, your account number will change. If you pay your bill online or by telephone banking, be sure to change your account number with your financial institution.

Fees