Airdrie Transit launches service changes Sept. 5, 2017

July 17, 2017 / For Immediate Release

AIRDRIE, ALBERTA – The City of Airdrie will implement service changes to Airdrie Transit on Sept. 5, 2017 in an effort to improve local public transit services. A number of changes will occur to offer more options and availability of service times, in addition to 100 per cent transit coverage available to all urban Airdrie residents using OnDemand, a new app-based ride booking program.

The OnDemand service will be a significant addition to transit services and will ensure all urban Airdrie areas have access to public transit services. Users will be able to easily book a ride through an app on their smartphone or by telephone, and an OnDemand vehicle will pick them up from their location and deliver them to an Airdrie Transit stop where the transit service will connect them to their final destination.

“The OnDemand app will give our riders real-time updates such as when their vehicle will arrive, have a vehicle at their location within a matter of minutes, and connect them with the nearest transit stop that will take them to their final destination,” says Chris MacIsaac, Transit Coordinator with the City. “Riders will also have the ability to change or cancel their ride request, through the use of the app.”

In addition to OnDemand, local transit routes will be updated to provide customers with a two-way service that will travel the perimeter of Airdrie in opposite directions, more frequently throughout the day. Airdrie’s All-Day ICE (Route 900) and Commuter ICE will also add additional trips to accommodate increase in transit use during peak times.

“Changes to transit services will enable us to be cost-effective while improving transit coverage within the City,” explains MacIsaac. “The proposed fixed-route service will cover 33 per cent of Airdrie and combined with the OnDemand service, all areas within urban Airdrie will have access to public transit.”

ACCESS Airdrie will also see improvements with enhanced availability of booking services. Customers will be able to book their ride up to one day in advance of required services; ACCESS services will run Monday to Friday from 5:30 a.m. – 9 p.m., and Saturday from 7 a.m. – 9 p.m.

Detailed information on transit service changes can be found at


Media contact:

Chris MacIsaac
Transit Coordinator, City of Airdrie
403.948.8800 ext. 8449



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