OnDemand Transit

Airdrie OnDemand is a shared-ride way to connect you to your destination. OnDemand service is available in areas of Airdrie more than a 5 minute walk to the nearest Local Transit stop. Trips can be booked via phone at 403-948-8888.

Aug. 8, 2018 Update:
Our OnDemand service provider has recently changed. Our OnDemand service has not changed and will continue to operate normally. Please call 403.948.8800 to arrange a pick up and watch for your ride (now a bus) to arrive.

Hours of Service

OnDemand services are available Monday to Saturday (excluding statutory holidays). The hours of operations including:

  • Monday to Friday 5:30am to 11:00pm (service after 9pm connects with ICE Route 900 only)
  • Saturday 7am to 11:00pm (service after 9pm connects with ICE Route 900 only)

Transfer Points

The OnDemand service will pick you up from your location (home, school, work) and connect you to a Local or ICE service at one of eight designated transfer points.

  • South Transit Terminal
  • Genesis Place
  • EB Kings Heights Bv at Kingsland Cl
  • WB Gateway Dr at Superstore
  • SB 8 St at Canoe Dr
  • SB Chinook Winds Dr at Chinook Winds Pl
  • SB Main St at Safeway
  • NB Main St at 1 Av

Frequently Asked Questions

How Do I Use OnDemand?

Trips can be booked through the booking line at 403-948-8888. You will be asked to provide your name, pick-up location and telephone number as part of booking the service over the phone. Please note that the online app is no longer in use.

How do I cancel a trip I requested?

Trips can be cancelled by calling the booking line at 403-948-8888. Please note that the online app is no longer in use.

I have mobility restrictions. Can I use the OnDemand service?

Absolutely! Just let us know when booking and we'll ensure only wheelchair-enabled vehicles are dispatched.

How much does the OnDemand service? Do I need to pay extra?

As part of Airdrie Transit’s family of services, the OnDemand service will operate as a local service and cost the regular local fare. Cash, tickets and monthly passes will all be accepted.

Customers using the OnDemand service to connect to ICE services can simply pay their fare upon using the OnDemand service. Transfers will be provided to customers paying with cash or tickets to connect you to your next service.

I live in a developing neighbouring in Airdrie. Do I have access to the OnDemand service?

Yes! All residents within the OnDemand service area will have access. This includes new communities such as Baysprings, Hillcrest, and South Windsong to name a few.

 

Contact us


Transit Administration

P. 403.948.8875

F. 403.948.6567

Hours


LABOUR DAY
Sep 3, 2018:
CLOSED