Coronavirus information for Airdrie residents and businesses

Updated April 1, 2020

There is information about ongoing services and facility closures on our 'Closures/service changes' page. 


COVID-19, also known as the Coronavirus, an outbreak of respiratory illness has been declared a pandemic by the World Health Organization (WHO).

The City’s top priority is the health, safety, and well-being of the public and our employees. Our focus is to maintain the essential services that our residents rely on.

Public health is the mandate of Alberta Health Services and the Province of Alberta. Visit for the most up to date info.

Keep yourself informed from other credible sources of information, such as Alberta Health, Health Canada and the World Health Organization.


Online City services

We're doing our part to limit the spread of COVID-19 and have closed all City facilities, including City Hall. We encourage residents and businesses to use myAIRDRIE for all City business transactions.

Staff in all departments are still available by telephone and email. If you require assistance over the phone, please call 403.948.8800.

Utility payment options

Property tax payment options

The Airdrie Public Library is also open online.


Self-isolation protocol changes

Alberta’s Chief Medical Officer of Health has changed the rules for self-isolation to align with the federal Quarantine Act.  At this time, any Canadian under mandatory self-isolation is to remain on their property for the duration of the self-isolation period.

Learn more about who is required to self-isolate, how to self-isolate and how to prepare here.

If you are in mandatory self-isolation, you must follow these steps:

  • Do not go to work, other public areas or community settings.
  • Do not go outside for a walk through your neighbourhood or park. (This includes children in mandatory self-isolation.)
  • You can get fresh air in your yard, if you have one, but must remain on private property not accessible by others.
  • If you live in an apartment or condo building, you must stay inside and cannot use the elevators or stairwells to go outside. If your balcony is private and at least two metres away from your closest neighbour’s, you may go outside on the balcony.
  • Avoid close contact with other people, including household members, and especially seniors and those with chronic conditions, or a compromised immune system.
  • Watch for symptoms like fever, cough, sore throat, runny nose or difficulty breathing in yourself or family members.
  • Should any symptoms occur, complete a simple online self-assessment to determine next steps and whether testing is required.

For more information, consult these self-isolation guidelines.


Social distancing

The Government of Alberta has raised the level of restrictions on gatherings and limited access to certain types of businesses and organizations. For a list of impacted businesses, please click here

What is the best way to practise social distancing?

  • keep at least 6 feet or 2 metres from others when going out for groceries, medical trips and other essential needs
  • limit the number of times you leave your home for errands
  • try to shop at less busy times
  • order online to have groceries or other items delivered if possible
  • go for a walk in your neighbourhood or park while maintaining distance from others
  • avoid overcrowding in elevators or other enclosed spaces
  • follow Provincial recommendations on mass gatherings
  • wash or sanitize your hands after touching communal surfaces

For more information, consult this fact sheet on social distancing.


Public health order violations

COVID-19 public health orders are now enforceable by law. For more information or to report a public health order violation please click the button below.

Report a violation


Financial support

Financial support programs and temporary financial measures have been announced by all levels of government.

Please click the button below for complete details on what the City of Airdrie is doing for residents and links to provincial and federal support information.

Financial support


Community resources

As part of City of Airdrie’s COVID-19 response, a Community Resource document has been created that lists the contact information, hours of operation and currently offered services of local social service agencies. This list is updated regularly as new information is received.

Community resources


Information for business

Our Economic Development department is available to support Airdrie businesses. To contact our team to discuss challenges you may be facing, e-mail or phone 403.948.8844.

Please use the link below for information and resources specific to local business.

Resources for businesses


Social services funding grants

The Alberta Government is providing funding to municipalities, charitable and non-profit organizations to provide help to individuals, seniors, families and other vulnerable Albertans who are isolated or impacted by measures to contain COVID- 19.

All information including funding criteria and the funding application is available through the button below.

Social services funding


Preventing the spread of illness

To help protect yourself and others:

  • practice social distancing
  • stay home, especially if you are sick or in self-isolation
  • wash hands often and well with soap and water for at least 20 seconds
  • cover coughs and sneezes with a tissue or your elbow
  • avoid touching your face with unwashed hands
  • avoid travel outside Canada
  • self-isolate for 14 days if you were exposed to COVID-19 or recently returned from travel outside of Canada
  • clean and disinfect surfaces that are frequently touched
  • do not visit seniors centres or healthcare facilities unless essential

Airdrie is under a state of local emergency

What is a state of local emergency (SOLE)?

Declaring a SOLE provides the City of Airdrie with extraordinary powers under Alberta's Emergency Management Act to take all necessary actions in order to respond to an emergency event.

Airdrie's declaration is in support of Alberta’s efforts to contain the risk of spreading the COVID-19 pandemic.

What does this mean?

A SOLE demonstrates that the City is taking the COVID-19 pandemic very seriously and taking actions to limit the spread of this virus locally. Residents can feel confident that the City is prepared and working proactively to limit occurrences of groups of people in public spaces. Essential services will be maintained and many local businesses will remain open with restrictions in place.