Two-year shared e-scooter pilot

On June 6, 2022, Airdrie City Council approved the framework of a two-year pilot governing shared modes of micromobility (including e-scooters) as well as the necessary changes to City of Airdrie bylaws to support micromobility and shared e-scooters. This pilot will begin June/July 2022 and run through to end of October 2023.

E-scooters, shared e-scooters and other forms of micromobility such as e-bikes, are a great way to explore Airdrie, car-free. Airdrie has over 140km of paved pathways that can support any form of micromobility and shared micromobility. 

 

Shared E-Scooter Program

Data shows that municipalities that allow shared e-scooters and micromobility programs experience the following benefits:

  1. Providing first/last kilometre connections that encourage residents to walk, cycle and use public transit more often;
  2. Providing options to save time on short trips;
  3. Improving resident's physical health that encourages a more physically active lifestyle; and
  4. Improving access to opportunities (education, employment, recreation) within the community with a mode of transportation that is more inclusive of residents who may face barriers to own/operate a private vehicle. 

E-scooter providers operating in Airdrie for this season include:

 

Company NameDevice ColourWebsiteContact Info
Bird Canada Silver https://www.bird.co

311_Airdrie@birdcanada.co

1-866-205-2442

Neuron Mobility  Orange  https://www.rideneuron.com/ 

airdriesupport@neuron.sg

587-872-7212 

 

While the City of Airdrie provides the program framework, the program is fully funded and operated by e-scooter providers.

 

Etiquette for micromobility Users

The City of Airdrie is committed to providing convenient, accessible, and efficient transportation choices that support the movement of people and goods throughout our City. To achieve this, we ask all micromobility users (both personal and on shared modes) follow the etiquette listed below:

1. Pedestrians First!: Always yield to people walking on the sidewalks and pathways. Pedestrians have priority.

2. Be considerate: Use your bell to alert others when you are approaching to pass on sidewalks and pathways. 

3. Ride Safely: Shared forms of micromobility, including shared e-scooters, are available for users of 16 years of age and older. Helmets are encouraged but not required. The maximum speed limit is 20 km/hr. Only one rider per device is allowed. If you are operating a shared e-scooter on a roadway with a posted speed limit of 30 km/ph or less you are required to use hand signals. The proper hand signals for vehicles can be found by visiting: https://www.alberta.ca/signalling.aspx

4. Park Responsibly: Park in a secure, upright position in designated areas (where available) such as at benches, public bike racks or other marked parking zones. On sidewalks without benches or bike racks, please ensure there is at least 2 metres or 6 feet of clearance to allow for accessibility of residents using mobility devices such as a wheelchair.

5. Right and report: If you see an e-scooter that has fallen or is parked improperly you can help out your neighbours by righting the e-scooter or you can report this issue to the provider. Contact info for each company is provided on each shared e-scooter.  

 

Improper Shared E-Scooter Parking Concerns

If you come across an improperly parked shared e-scooter from one of the City approved service providers you have a few options.

  1. You can help out your neighbours by righting the e-scooter (upright with both wheels making contact with the ground and not blocking the sidewalk or pathway).
  2. You can scan the QR code on the e-scooter via your phone which will allow you to report and send us a photo of the improperly parked e-scooter directly to the provider.
  3. The e-scooters also have a contact phone number and email address they can reach out to the 24/7 customer service team on.
 

Personal E-Scooters

Personal e-scooters and other forms of personally owned micromobility, such as e-bikes, have been growing in popularity in our community. There are some important distinctions between personal e-scooters and shared e-scooters/e-bikes.

  1. Personal e-scooters may be used only on the pathway network. The pathway network is regulated through City bylaws. 
  2. E-scooters on roadways and sidewalks are regulated under the Alberta Traffic Safety Act. Personal e-scooters are not allowed on roadways or sidewalks without a provincial exemption. Currently, shared e-scooters are granted a provincial exemption as the speeds and locations of operation are regulated, and each e-scooter provider is required to have insurance to hold a permit, and other requirements.