March 31, 2025
For immediate release
AIRDRIE, AB – Resident Satisfaction Survey, formerly known as Citizen Satisfaction Survey, is returning on April 1, 2025. Airdrie residents will have the opportunity to provide feedback on municipal services until April 18, 2025.
The survey is administered by Y Station. They will be reaching out to residents to get their responses over the phone. Residents can also participate online at airdrie.ca/residentsurvey to share their thoughts.
“The information gathered from the Resident Satisfaction Survey gives us valuable insight on the areas we are excelling in and where we need improvements in City services. The survey has been instrumental in helping us make informed decisions like the redevelopment of airdrie.ca, the City of Airdrie website, and the launch of involve.airdrie.ca, the City’s engagement platform, creating an informed and engaged community,” says Mayor Peter Brown.
Residents will be asked about quality of life, important issues facing the City today, as well as their satisfaction rating with individual services and facilities.
“If you receive a call or find the survey online, please take the time to share your valuable feedback,” says Ryan Johnson, Corporate Strategy Advisor. “The data we receive through this survey will help inform our strategic planning and budget development. We strive for continuous improvement and these results are always a strong indicator of where our residents see strengths and gaps in the level of service the City provides.”
Results of the 2025 Resident Satisfaction Survey will be presented to Airdrie City Council in May 2025.
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Media contact:
Communications, Engagement & Marketing
City of Airdrie
corporate.communications@airdrie.ca