Automatic, pre-authorized utility payment plan

Never pay late fees again and save time with automatic bill payments.

Customers can fill out an application with a void cheque or debit form in-person at City Hall or sign up on myAIRDRIE and access utility payment information any time.

Once enrolled, you’ll get an online bill every four weeks showing the amount and date of your deduction.

 

Signing up is easy

Ensure your utility account is paid in full and visit us at City Hall or log into your myAIRDRIE account.  Under your Utility service, select "Sign up for Pre-Authorized Payments". Select your Plan type and then Payment type.  Fill in payment details and allow 10 days for the account information to be updated.

 

We bill on a 28-day billing cycle

This means that your bill due date will fluctuate

Any payment returned NSF (not sufficient funds) will result in termination of the plan and a NSF fee being added to the account. All outstanding balances and NSF fees become subject to penalties.

If you change your bank account number, please supply a new void cheque or debit form in person at City Hall or log into myAIRDRIE and update your banking information 10 days prior to the next payment date.

If you need to cancel for any reason, log into myAIRDRIE and cancel your plan 10 days before the next payment date or complete a cancellation form in person at City Hall. Any outstanding balances become due and are subject to penalties if not paid by the due date.

 

Contact us


Utility Billing Service Centre

P. 403.948.8859

F. 403.948.6567