Water Pooling

Due to the warming temperatures, the City is currently receiving a high volume of calls concerning water pooling around storm catchment areas (catch basins) and some excessive rutting on residential roads. Two City crews are diligently working on rectifying drainage concerns with additional crews working on improving the travelling lanes in residential areas. Calls are being prioritized where the greatest concern for public safety may exist. All other service requests will be addressed in a timely manner as they work through the more than 2774 catch basins in the city.

All web messages, phone calls and voice messages received by Public Works to date have been entered into our service request system. If you placed a request for service, expect a wait time of three to four days as a minimum.

If safe to do so, residents can help the drainage along by doing the following:

  • Clear snow and slush away from the storm drain
  • Clear a trench along the curb
  • Ensure gutters and swales are clear of snow, slush and debris
  • Remove any snow piled along the curb that is blocking drainage
  • If the storm drain is iced over, do not try to remove it yourself. Call 403-948-8415 or email public.works@airdrie.ca with the area of concern, including a nearby address
  • If water pools by the storm drain, give it 90 minutes to drain. The City has devices in the storm drains that allow the water to drain slowly and not overload the stormwater system

The City of Airdrie wishes to thank you for your help and your patience as we work through the concerns.


Preparing for Spring Melting

Around your home:

  • Clear snow away from your foundation and window wells
  • Check your furnace and exhaust vents to make sure they are clear of ice and snow

When the ground absorbs water, soil can act like a sponge causing the underground “water table” (the depth at which soil spaces become completely saturated), to rise. Water seeps through the ground and eventually reaches the foundation of the home.

The water enters your basement through cracks and holes in the home’s foundation.

To prevent basement seepage:


  • Clean and check eavestroughs in the spring and fall and remove any debris
  • Position downspouts away from the house, toward the front or rear of your property (at least six feet from your foundation)


  • Slope areas next to the foundation away from your house
  • Landscape to allow water to drain away from the foundation
  • Waterproof cracks in your foundation walls and sidewalks

If there are still issues with pooling, residents can call Public Works at 403-948-8415.


Storm Drainage

Storm drainage systems are designed to protect homes from flooding by storing water on the streets at a safe level within Alberta's Stormwater Management Guidelines. The storm drainage system is made up of two parts:

  1. A minor system made up of underground pipes that are fed by storm drains on streets
  2. A major system made up of a network of streets and ponds that store water temporarily during high-intensity rainfalls

When the amount of rainfall exceeds the capacity of the underground pipes, an inlet control device (ICD) inside the storm drains, preventing more water from entering the pipes. Water will then start to collect on the streets and be released into the storm system at a controlled rate. If the collected water on the street does not drain within a couple of hours after a storm, contact Public Works.



In many lots, a concrete drainage swale is installed to move overland drainage to a designated location. A swale is typically located 12 inches from the property line to the nearest side of the swale. Swales are contained within an overland drainage easement, which imposes certain restrictions and obligations on the homeowner. This includes regular care and maintenance (weed control, grass cutting and clearing of debris) as well as restrictions to placement of permanent structures within this easement.


Lot Drainage

During design submissions, Engineering Services reviews engineered drainage plans from the developer. This contains suggested grades for subdivisions and individual lots ensuring proper drainage from your lot and surrounding lots. During landscaping, contractors and home owners should ensure drainage is not directly deposited onto adjacent properties and that drainage flows away from the foundation of any dwelling.


Contact us

Engineering Services

P. 403.948.8835

F. 403.948.6567