Registration

The fall edition of In the City guide is on stands now with program registration ongoing.

Staggered aquatic registration; registration for aquatic programs starting in November will take place on Sunday, September 24 at 7a.m. in person, online and over the phone.

Please be reminded due to the high volume of calls received on registration days that you must speak directly to a Customer Service Representative to complete registration.

Three convenient registration options: 

  1. Phone 403.948.8804 ext. 5550 (you must speak directly to a Customer Service Representative to complete phone registration)

  2. In person at Genesis Place, 800 East Lake Blvd., Airdrie. Have your Genesis Place Registration Day form complete for a speedy registration.

  3. Online with your client number and PIN online.  Please note you cannot have a client number and PIN created on registration day.

Online Registration-Airdrie Participant Support Program

Please be reminded when registering for programs or services at Genesis Place as an approved Airdrie Participant Support user that the online function will not reflect the cost discount. Please register, complete payment then contact administration at 403.948.8804 ext. 5549 in regards to account adjustments.

Pass Hold/Extension and Online Registration

When an annual pass is placed on hold the account is frozen and does not allow the pass holder to register online.

Refund process

Withdrawal from any program less than one week prior to program commencement date will be subject to a non-refundable $10 administration fee per program. If the facility cancels a program, a full reimbursement will be issued.

Cancellations

Genesis Place reserves the right to cancel and/or combine all aquatic and dry land programs (registered and/or drop-in) that have not met minimum enrolment numbers, without notice.

 

Contact us


Genesis Place

P. 403.948.8804

F. 403.948.0604

Hours


Facility:
Monday to Friday
5:30 a.m. - 10 p.m.
Saturday, Sunday
7 a.m. - 9 p.m.