Water Services

Water Services provides, operates, maintains, repairs and inspects the existing water distribution and wastewater collection systems to supply quality water and reliable collection of wastewater to the residents and businesses of Airdrie.

Please contact Utilities if you require the following:

  • Water turned on/off
  • Bulk Water accounts
  • Billing inquiries
  • Moving into a new property and setting up a Utility account
 

Water Conservation

The Water Services team will be at various events throughout the summer to answer your water questions. Wade the Water Drop will be at select events.

Click here for a summary of water use restrictions.

Upcoming events:

  • June 26 - Airdrie Farmers Market (3:30 - 9 p.m.)
  • July 13 - Rain Barrel Sale
  • July 31 - Airdrie Farmers Market (3:30 - 9 p.m.)
  • Sept. 7 - AirdrieFest
  • More dates TBD

 
 

Where does our water come from?

The City of Airdrie purchases water from the City of Calgary, who sources it from the Bow and Elbow rivers. The water is treated by the City of Calgary and then travels to Airdrie reservoirs through supply mains. From there, it is pumped to distribution mains where it flows to homes, businesses and hydrants. The City of Airdrie water distribution system consists of approximately 296 kilometres of lines, including three supply lines and three reservoirs.

 

Possible Water or Sewer Break

There are times when infrastructure may fail. If you suspect that a water or sewer break has occurred, immediately contact:

  • Water Services
    • 403.948.8871
    • Monday-Friday 8:30am - 4:30pm
  • Emergency after hours line 
    • 403.948.8800 and follow the automated attendant
    • After hours, weekends and statutory holidays
 
A quick response will allow us to investigate and isolate the break if necessary.
 

Water and Sewer Repairs

Road Closures:

Please click the link below to view the latest areas under repair and possible road closures:

Temporary Road Closures

 

FAQ's

I need to get the water turned off to my property, who do I contact?
Why is there blue paint on my sidewalk?
A manhole cover is missing, what should I do?
Why does the City drain water from fire hydrants?
Why are some areas irrigated while it’s raining?
Can I wash my car in my driveway?
How do I empty my hot tub?
Where should my downspout end?

Quick links

Contact us

P. 403.948.8871

Hours

Roads and Water
Monday to Friday
8:30 a.m. - 4:30 p.m.
Saturday, Sunday
CLOSED
Roads and Water After Hours
Monday to Friday
4:30 p.m. - 8:30 a.m.
Saturday, Sunday
12 a.m. - 11:45 p.m.
LABOUR DAY
Sep 2, 2019:
CLOSED
LABOUR DAY
Sep 2, 2019:
CLOSED