Water Services

Lead Sample Testing 

In March 2019, Health Canada published revised Guidelines for Canadian Drinking Water Quality for the maximum acceptable concentration (MAC) of lead. The new maximum acceptable concentration limit was lowered from 0.010 mg/L (10 parts per billion) to 0.005 mg/L (5 parts per billion).

Water sample testing for lead is performed annually at random locations within the City of Airdrie. The City of Airdrie results for lead testing have been between 0 mg/L (undetectable) – 0.0009 mg/L (0.9 parts per billion), which is well within the 2019 guidelines.

There are no lead services on record, nor has lead piping ever been found while performing maintenance and upgrades within the City of Airdrie. All service lines have been copper, polyethylene (pex) or polybutylene.

Please do not hesitate to contact Water services at 403.948.8871 or water.services@airdrie.ca if you have any further questions.


Where does our water come from?

The City of Airdrie purchases water from the City of Calgary, who sources it from the Bow and Elbow rivers. The water is treated by the City of Calgary and then travels to Airdrie reservoirs through supply mains. From there, it is pumped to distribution mains where it flows to homes, businesses and hydrants. The City of Airdrie water distribution system consists of approximately 296 kilometres of lines, including three supply lines and three reservoirs.


Possible Water or Sewer Break

There are times when infrastructure may fail. If you suspect that a water or sewer break has occurred, immediately contact:

  • Water Services
    • 403.948.8871
    • Monday-Friday 8:30am - 4:30pm
  • Emergency after hours line 
    • 403.948.8800 and follow the automated attendant
    • After hours, weekends and statutory holidays
A quick response will allow us to investigate and isolate the break if necessary.

Water and Sewer Repairs

Road Closures:

Please click the link below to view the latest areas under repair and possible road closures:

Temporary Road Closures


Contact us


Roads and Water
Monday to Friday
8:30 a.m. - 4:30 p.m.
Saturday, Sunday
Roads and Water After Hours
Monday to Friday
4:30 p.m. - 8:30 a.m.
Saturday, Sunday
12 a.m. - 11:45 p.m.