Water Services

Water Services provides, operates, maintains, repairs and inspects the existing water distribution and wastewater collection systems to supply quality water and reliable collection of wastewater to the residents and businesses of Airdrie.

For information on rates and billing, contact Utilities.  

 

Water Conservation

On July 3, Council was presented with the new Water Use and Conservation Policy as well as the Water Conservation, Efficiency, and Productivity Plan. Visit our Water Conservation page to learn more about the plan and policy, what the City does to reduce water consumption, and what you can do to conserve water.

 

Where does our water come from?

The City of Airdrie purchases water from the City of Calgary, who sources it from the Bow and Elbow rivers. The water is treated by the City of Calgary and then travels to Airdrie reservoirs through supply mains. From there, it is pumped to distribution mains where it flows to homes, businesses and hydrants. The City of Airdrie water distribution system consists of approximately 296 kilometres of lines, including three supply lines and three reservoirs.

 

Possible Water or Sewer Break

There are times when infrastructure may fail. If you suspect that a water or sewer break has occurred, immediately contact:

  • Water Services
    • 403.948.8415
    • Monday-Friday 8:30am - 4:30pm
  • Emergency after hours line 
    • 403.948.8800 and follow the automated attendant
    • After hours, weekends and statutory holidays

A quick response will allow us to investigate and isolate the break if necessary.

 

Water and Sewer Repairs

Water:

  • There are no disruptions at this time

Sanitary:

  • There are no disruptions at this time

Road Closures:

Please click the link below to view the latest areas under repair and possible road closures:

Temporary Road Closures

 

Contact us


P. 403.948.8415

F. 403.948.8403

Hours


Public Works
Monday to Friday
8:30 a.m. - 4:30 p.m.
Saturday, Sunday
CLOSED
Public Works After Hours
Monday to Friday
4:30 p.m. - 8:30 a.m.
Saturday, Sunday
12 a.m. - 11:45 p.m.