Water Services

Water Services distributes quality water and provides reliable collection of wastewater and stormwater by performing regular system maintenance and repairs.

Water Accounts and Billing

Water bill and water meter inquiries are handled by the Utilities Department. Please contact Utilities at 403.948.8800 or visit airdrie.ca/utilities

Lead Sample Testing

In March of 2019, Health Canada changed their guidelines about maximum acceptable levels of lead in our drinking water.

Lead piping has never been found within the City and all known pipes are copper, polyethylene or polybutylene but as part of Alberta Environment and Parks (AEP)’s assessment, the City of Airdrie Water Services department will be conducting lead water sampling at residential addresses in 2020 and 2021.

If you’re willing to be part of our test group and live in the green or purple areas shown on this map, please email water.services@airdrie.ca or call 403.948.8871 to book an appointment.

Learn more here.

Where does our water come from?

The City of Airdrie purchases water from the City of Calgary, who sources it from the Bow and Elbow rivers. The water is treated by the City of Calgary and then travels to Airdrie reservoirs through supply mains. From there, it is pumped to distribution mains where it flows to homes, businesses and hydrants. The City of Airdrie water distribution system consists of approximately 296 kilometres of lines, including three supply lines and three reservoirs.