Water Services

Water Services provides, operates, maintains, repairs and inspects the existing water distribution and wastewater collection systems to supply quality water and reliable collection of wastewater to the residents and businesses of Airdrie.

For information on rates and billing, contact Utilities.  


Water Conservation

On July 3, Council was presented with the new Water Use and Conservation Policy as well as the Water Conservation, Efficiency, and Productivity Plan. Visit our Water Conservation page to learn more about the plan and policy, what the City does to reduce water consumption, and what you can do to conserve water.


Where does our water come from?

The City of Airdrie purchases water from the City of Calgary, who sources it from the Bow and Elbow rivers. The water is treated by the City of Calgary and then travels to Airdrie reservoirs through supply mains. From there, it is pumped to distribution mains where it flows to homes, businesses and hydrants. The City of Airdrie water distribution system consists of approximately 296 kilometres of lines, including three supply lines and three reservoirs.


Possible Water or Sewer Break

There are times when infrastructure may fail. If you suspect that a water or sewer break has occurred, immediately contact:

  • Water Services
    • 403.948.8415
    • Monday-Friday 8:30am - 4:30pm
  • Emergency after hours line 
    • 403.948.8800 and follow the automated attendant
    • After hours, weekends and statutory holidays

A quick response will allow us to investigate and isolate the break if necessary.


Water and Sewer Repairs


  • Aug 20 - All other properties previously affected have been restored to regular service. Only the following properties remain on temporary water service from the Allen Street water main repair:
        • 906 - 938 Allen Street
  • Aug 27 - Aug 31 - between Main St and Bowers St SE, water will be connected via a temporary water service. There should be no disruption to service.
        • 112, 113, 116 and 117 Centre Ave



  • Aug 21 - October 31 - there is a sanitary main replacement staring at Main St and Centre Ave and crews will be working their way east towards Edmonton Tr over the next few weeks. Residents should expect intermittent disruptions to their sanitary service. Crews will advise properties when they will be affected. **Please Note if you are asked to refrain from using the sanitary system, this includes activities like: running the dishwasher, doing laundry, running water down sinks, flushing the toilet, etc.
        • Aug 21 - 24 - 112, 113, 116 and 117 Centre Ave will have intermittent disruptions. Crews will advise residents directly when they will be affected.
  • Aug 22 - 23 - crews will be repairing a sanitary service on Smith Street SE between the alley and 1st Avenue SE.


Road Closures:

Please click the link below to view the latest areas under repair and possible road closures:

Temporary Road Closures


Contact us

P. 403.948.8415

F. 403.948.8403


Public Works
Monday to Friday
8:30 a.m. - 4:30 p.m.
Saturday, Sunday
Public Works After Hours
Monday to Friday
4:30 p.m. - 8:30 a.m.
Saturday, Sunday
Sep 3, 2018: