We have been working hard to prepare the theatre for when we can welcome you back, and one of the changes we are most excited about is the transition to our new in-house system:, the official ticketing system for Bert Church LIVE Theatre. 

If you have purchased tickets in the past to any event at Bert Church Theatre, we have transferred your profile over! All you need to do is follow the link below to reset your password. If you are a new customer, we would love for you to sign up for a new account by following the corresponding link below. We look forward to sharing more exciting news with you in the coming months.

To sign up for a new account, click here to visit our ticketing site. Click on the New Patron button to get started with your new account.

To reset your current* account password, follow the instructions below. 

*Current account holders are those who have purchased tickets in the past through our previous provider Ticketpro.


Re-Set Your Account Password

1. Go to: 
2. On the landing page, click Forgot My Password
3. Enter the e-mail address on account with us (this will be the e-mail address to which you are receiving these instructions) and click Reset PW and E-mail Instructions
4. You will receive an automated e-mail for a Request to Reset Account Password. Please ensure to check your junk mail folder if it does not appear in your inbox! Click on Connect and enter a new password
5. In the new window, enter your new account password. Please ensure you check the password requirements on the left hand side during your creation process. Once you have entered your new password, click Save New Password
6. That’s it! You will now see a notification box stating that your account has been updated, which means you are ready to go!

You are welcome to change the e-mail or password associated with your account at any time. Login to your ticket account and click My Account to make your changes.

Remember to scroll down to the bottom of the page and click Update Account to save any changes! Once your updates have been saved, you are ready to login with your new password or e-mail address.

If you have any questions, concerns, or need assistance, we are always here to help. Some of you may receive this message to more than one email address which likely means you had more than one account with Ticketpro. We can help merge these accounts in a way that works best for you.


Ticket information

Ticket inquiries can be made by calling the Bert Church LIVE Theatre Box Office at 403.948.8824 or by emailing our box office directly at 

Payment may be made via the following methods: Visa, MasterCard, Debit, Cash or BCLT Gift Certificate. 

*Note: Wheelchair seating is not available for online purchase, and must be purchased through the Bert Church Theatre or the Ticket Pro call centre. 

All ticket sales are final. No Refunds. 

Everyone, including babes-in-arms, requires a ticket.

Gift certificates

Gift certificates may be purchased for any dollar amount. They are not redeemable for cash and they do not expire. They must be purchased and redeemed in person at the Bert Church Live Theatre's box office.


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This project has been made possible [in part] by the Government of Canada.
Ce projet a été rendu possible [en partie] grâce au gouvernement du Canada.


Contact us

Bert Church Live Theatre


Bert Church Live Theatre
1000 East Lake Blvd NE
Airdrie, AB T4A 2A1

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