Cart wizard sticker program

Throughout the summer, staff complete visual assessments of green (organics) and blue (recycling) carts for contamination and materials that don't belong. 

Residents either:

• Receive a 'cart wizard' sticker for correctly sorting and placing their cart(s) OR
• Receive an educational orange 'Oops! tag' if additional assistance is needed to understand how to use carts  

Cart visit history

Interested if one of your carts has been checked for contamination over the years? You can view details for all houses checked for contamination in 2018, 2019, 2022 and 2023.

1. View the cart audit map.
2. Type your address (zoom in) in the top left-hand corner.
3. Click on the coloured dot. There may be multiple years your house has been checked.
   
   

Cart contamination

Contamination are items that do not belong in a particular bin, for example, plastics in the green cart and food waste in the garbage.

Contamination is a concern because it:

• Increases the cost to sort and transport material from the processing facility to the landfill.
• Downgrades the quality of the final recycled product.
• Takes up space in landfills.
• We want to continue to increase our diversion efforts within our City and the current programs are designed to promote diversion.

Oops! tags

If you received an Oops! tag it will explain what went wrong and what needs to be fixed before your next scheduled collection day.

View common Oops! items and issues