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Customer Service

Experiencing a service delay? Delays are posted on the Airdrie Transit Twitter account.

Looking for your bus? Bus tracking available at FIND MY BUS.

Lost an item while travelling on Airdrie Transit? See LOST AND FOUND to access your items.

Airdrie Transit feedback form

Customer information

Name

Phone

Route details

Route

Travel direction

Vehicle number

Date

Time

Location details

Location

Bus Stop #

Comments / Description

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Verification

Name

Date

Signature I acknowledge that [by displaying/typing my name above], I am signing this application, and I agree to be bound as if I had endorsed this document with my own handwritten signature.

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FOIP (privacy statement)

The information on this form is collected under the authority of Section 33(c) of the Freedom of Information and Protection of Privacy Act ("the Act") and will be used solely for assessing the quality of and satisfaction with transit services..

It will be treated in accordance with the privacy protection provisions of Part 2 of the Act. Questions concerning collection of this information can be directed to the Transit Department at 400 Main St. SE, Airdrie, AB T4B 3C3 or at 403.948.8875.