Customer Service

Airdrie Transit strives to provide a positive customer experience with safe, efficient, and reliable service.

Questions? Please contact Airdrie Transit Administration:

Hours - Monday to Friday, 8:30am to 4:30pm.
Phone - 403.948.8875
Email transit@airdrie.ca

For the latest updates on service delays, temporary detours, stop closures, holiday reminders and general information, please see tweets by @AirdrieTransit on Twitter.

Airdrie Transit Feedback Form

Please take a moment to provide us with feedback on our service. A customer service representative will review all submissions. Any personal information you provide will remain confidential.

If you require routing or schedule information, please call the Airdrie Transit bus information line at 403.948.8888.

All information is kept confidential. The more details you provide, the better we can investigate your feedback.

Topic

Customer Information

Name

Phone

Response required?

This is a: Compliment Concern Feedback Inquiry Request

Route Details

Route

Travel Direction

Vehicle Number

Date

Time

Location Details

Location

Bus Stop #

Comments/Description

Comments / Description

Add Attachment (optional)

Attach a document (max 7 MB total)

Verification

Name

Date

Signature I acknowledge that [by displaying/typing my name above], I am signing this application, and I agree to be bound as if I had endorsed this document with my own handwritten signature.

FOIP (privacy statement)

FOIP

The information on this form is collected under the authority of Section 33(c) of the Freedom of Information and Protection of Privacy Act ("the Act") and will be used solely for assessing the quality of and satisfaction with transit services. It will be treated in accordance with the privacy protection provisions of Part 2 of the Act.

Questions concerning collection of this information can be directed to the Transit Department at 400 Main St. SE, Airdrie, AB T4B 3C3 or at 403.948.8875.