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Customer Service

Airdrie Transit strives to provide a positive customer experience with safe, efficient, and reliable service.

We are here to help and want to hear from you! 

  • Contact Airdrie Transit administration Monday to Friday, 8:30 a.m to 4:30 p.m. to discuss anything related to our transit system or the services that we provide.
  • Use the online form to share your feedback regarding Airdrie Transit service.    

Experiencing a service delay? Delays are posted on the Airdrie Transit Twitter account.

Looking for your bus? Bus tracking available at FIND MY BUS.

Lost an item while travelling on Airdrie Transit? See LOST AND FOUND to access your items.

Customer Service Survey

Airdrie Transit is looking for your feedback on our transit services. Your feedback, combined with our data, will guide service changes proposed to City Council.

Once approved, we aim to implement these changes by mid-2024.

Take the customer service survey before Dec. 8

Airdrie Transit Feedback Form