Report a road or traffic problem

If the problem you'd like to report is not listed below, contact us using the button below or if the matter is urgent, call the City of Airdrie Call Centre at 403.948.8800.

For parking complaints, please contact Municipal Enforcement at 403.948.8892 or municipal.enforcement@airdrie.ca

Traffic safety concerns from residents are reviewed by the Traffic Advisory Committee (TAC) which is made up of City of Airdrie employee representatives from Engineering Services, Public Works, Municipal Enforcement, Planning, and RCMP.

These representatives meet monthly to review written requests regarding road safety for Airdronians. This may involve signage, road markings, crosswalks, traffic lights, etc.

If you would like to submit a request to be reviewed by TAC please complete the traffic advisory request form.

Traffic advisory request form

Use our online report a pothole form to share the details and location of potholes.

Report a pothole

For sidewalk barrier complaints, please contact Municipal Enforcement at 403.948.8892 or municipal.enforcement@airdrie.ca

For street light compalints, use the FortisAlberta online form (you require the service location of the street light) or call FortisAlberta customer service team toll free at 310-WIRE or (403-310-9473).

For complaints related to traffic signals, please contact Roads at 403.948.8415.

Damages or vandalism to public transit property such as bus shelters and bus benches, can be reported to Airdrie Transit at transit@airdrie.ca or 403.948.8875.

Have you lost a personal item while travelling on Airdrie Transit?

Contact our contracted operator to see if it has been found. PWTransit, 587.775.0192

Information needed:

• Date you lost the item
• Bus route number
• Time
• Direction of Travel
• Bus Number (if possible)

Airdrie Transit assumes no responsibility for passengers’ personal belongings, which shall remain at all times the responsibility of passengers.