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Utility rates and payment options

NEW - As of July 8, 2024, a two per cent service fee will be charged on all credit card payments made to the City of Airdrie online or in-person, and on all credit/debit payments made online.

If you wish to change your utility payment preferences you can do so through your myAIRDRIE account.

Learn more about the service fee on electronic payments

The City of Airdrie offers a number of payment options. Choose the option that is right for you and return your payment by the date specified on your bill.

Online payment:
myAIRDRIE
Pre-authorized payment plan: Your pre-authorized payment will be withdrawn on the due date of each bill. This date will vary - It is based on the date your water meter is read.
Pre-authorized budget payment plan: A preset amount will be withdrawn from your bank account on the last day of each month, rather than the full amount on the due date.
Online or telephone banking: Most banking institutions have the City of Airdrie listed for making payments via the Internet or telephone banking. You can set up your payments through the following banking institutions: ATB, BMO, CIBC, Credit Union, HKBC, RBC, Scotia and TD Canada Trust. Please be sure to use all eight digits of your account number without the decimal point. Payments are usually received and processed by the City within two to three business days.
In-person at most banks and financial institutions: Payment can be made at the bank through the tellers or at an Automated Teller Machine (ATM). Please note it can take up to two weeks to process payments made through an ATM as it goes to the clearing centre in Calgary to be sorted before it is sent to the City of Airdrie.
By mail: Be sure to include your bill stub or account number. Do not mail cash. Please make cheques payable to the City of Airdrie.
City of Airdrie
Utilities Department
400 Main Street SE
Airdrie, AB T4B 3C3
By phone: Have your account number, credit card number, expiry date, CSV number (three digit number on the back of the credit card) and amount of payment ready.
City Hall Drop Box: A drop box is available at City Hall where you can drop off your cheque payment. Be sure to include your bill stub or account number.

Accounts addressed to NEW HOME OWNER will not be able to sign up on a pre-authorized payment plan through your bank account.

You will have access to the MyAirdrie pre-authorized payment plan using your credit card. Once the account is registered in your name, you will have full access to all our pre-authorized payment plans listed above.

Do you need a consistent utility bill every month?

Sign up for a monthly fixed budget plan.

The amount you pay is calculated based on your past years consumption history or the average consumption of people in your household. To qualify for the budget plan, ensure your current utility levy and utility arrears is paid in full for eligibility.

Withdrawals are made on the last day of the month. Once you’re enrolled, you’ll receive a bill every 28 days showing your monthly payment amount.

Budget plans are automatically adjusted if utility rates increase or decrease in January.

Once a year (November 30) we settle up the budget plan accounts. All outstanding balances greater than your regular budget amount will be withdrawn from your bank account. If your outstanding balance is less than your regular budget amount, we will withdraw your payment as usual. If you have a credit balance greater than your budget amount, we will not withdraw a payment at this time

Once you have signed up for the program your only responsibility is to review your bill. By monitoring your bill and your water usage, you can ensure problems such as leaky faucets and running toilets do not wreak havoc on the cost of your utilities.

Any payment returned NSF (not sufficient funds) will result in termination of the plan and a NSF fee being added to the account. All outstanding balances and NSF fees become subject to penalties.

Residential daily water, sewer and garbage rates

Water

Water meter internal diameter for Residential is 15 mm (.625) includes R-1 & R-2 dwellings.

year	Fixed rate / per day	Consumption rate / per cubic meter
2023	$0.74	$1.4999
2024	$0.81	$1.5876

Sewer

Water meter internal diameter for Residential is 15 mm (.625) includes R-1 & R-2 dwellings.

year	Fixed rate / per day	Consumption rate / per cubic meter
2023	$1.61	$2.0573
2024	$1.61	$2.0798

Environmental

Environmental service charge for the use of recycling facilities, household hazardous waste collection, spring clean-up and other environmental programs. This is charged on both Condominiums (per unit) and Residental homes

year	Fixed rate / per day
2023	$0.20
2024	$0.21

Garbage

Condominium complexes and apartments are not charged for garbage, organics and recycling collection, therefore, they are not eligible for door to door pick-up.

Residential garbage, organics and recycling collection

year	Fixed rate / per day
2023	$0.85 until May 31, 2023 $0.79 Effective June 1, 2023
2024	$0.87

Effective January 1, 2024, the average residential utility bill for a customer using 13 cubic meters of water will cost $145.68. This is based on a 28 day billing cycle.