Cart and bag placement

• Always ensure there is one metre (3 feet) of clearance around and above blue or green carts to allow the automated truck to pick up the cart safely.
• The cart must be ON the street/alley. Not on the sidewalk or driveway.
• Ensure the front of blue and green carts face the street/alley (arrows on the cart indicate the front).
• Carts will not be collected if they are overfilled, cart lids need to close.
• Carts need be stored in your garage, by your house or in a shed and not on the street.

If you live in a cul-de-sac, on collection day please place your cart or garbage bag two meters off the curb of the street. This allows for the truck to have better access for collection. In some neighbourhoods, neighbours have gotten together and placed all their carts in a row together (ensuring there is one meter in between carts) in front of one agreed on house.

We are continuously growing and learning about cart and garbage bag placement and collection issues in cul-de-sacs from other municipalities who are also addressing these challenges.

If you are experiencing challenges with cart collection or placement, please Send us a message. Staff will assist residents to determine a solution for successful curbside pick up.