When it snows, the City's clears more then 506 lane km of priority one and two roadways. To accomplish this, crews work 24 hours, seven days a week. Our goal is to provide the highest level of service at the lowest cost.
Crews begin plowing when snow has accumulated to five centimetres and/or drifting has occurred. Winter materials are applied to roads after they are plowed, with emphasis on intersections, corners, hills, school zones, playground zones and other known problem areas. The materials used are environmentally safe and depend on road and weather conditions.
Roads are addressed based on a priority system to ensure the highest traffic roadways are maintained first. Priorities are established to provide the greatest benefit to the majority of the travelling public.
Arterial roads are generally multi-lane roads such as Main Street, 8 Street, East Lake Boulevard, Veterans Boulevard, Yankee Valley Boulevard.
School zones on school days are also included in the priority 1 snow clearing level.
Collector roads are the main feeder roads into residential communities such as Meadowbrook Drive, Kings Heights Boulevard and Reunion Gateway.
Rural roads such as Township Road 264, Range Road 291 and Township Road 274
City owned parking lots such as fire halls, arenas, Town and Country Centre and parks.
In most cases, residential roads are a priority five so crews will complete a straight blade plow pass to minimize rutting and ensure roads are passable, salt or sand driving lanes (not curb or parking lanes) and pile snow in cul de sacs, bays, landings and coves to maintain passageway, however the following areas of the City require special attention.
School zones: Routine removal is performed in school zones after a snowfall when accumulations are greater than 10cm. This mitigates windrows along roadways and improves safety for pedestrians and parent drop-off zones.
Areas with historical drainage concerns: Snow is removed to minimize localized flooding during spring melt. These areas experience poor drainage during spring melt that causes flooding on sidewalks. Removing the snow makes it safer for pedestrians.
Sightline obstructions: Snow windrows are removed where they cause safety issues for pedestrians and motorists. These areas are evaluated, prioritized and completed on a case-by-case basis.
Emergency: Other residential areas may receive snow clearing if the Emergency Weather Response plan has been activated.
This Residential Drainage removal map shows when crews are working in areas with historical drainage concerns. If your road is scheduled to be cleared and you are able to move your vehicle off the road, that will help ensure crews can work efficiently.
All snow plows are equipped with GPS automated salt spreading. This technology controls where and how much salt is applied and ensures that ecologically sensitive areas are protected from unnecessary salt application.