Having trouble receiving message from the City of Airdrie? Sometimes emails from the City get caught in SPAM folders. To ensure you receive emails from the City, please add no-reply@airdrie.ca to your "safe senders" list. How to add email address to safe sender list. If you require further assistance adding our email address to your safe senders list, please contact your email provider.
If you signed up for SMS text message notifications, but you are not receiving them, you may have accidentally opted-out. If you text STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT, our SMS text message service cannot send messages to your number. In order to begin receiving text messages again, you will need to text START, YES or UNSTOP to the number you received the notification from.
Please note that the delivery of some SMS text messages may be blocked by your carrier. If you are not receiving messages and have not opted out, please contact our IT Department by calling 403.948.8800.