Access Airdrie (Paratransit Service)

Airdrie Transit is pleased to provide Access Airdrie, a Paratransit Service.

Access Airdrie is a shared ride, curb-to-curb, paratransit service for eligible Airdrie residents that are unable to use fixed route services.

Services/Operating hours offered include:

  • Local trips within Airdrie City limits
Monday to Friday – 6 a.m. to 10 p.m.
Saturdays - 7 a.m. to 10 p.m.
Sundays - 8 a.m. to 6 p.m.

  • Trips to Calgary for Specialized Medical Appointments

Monday to Friday – 8 a.m. to 6 p.m.  



Eligibility for Access Airdrie is based on the physical and/or cognitive ability to use conventional public transit service.

Eligibility is not based on:

  • Age
  • Income
  • Language Barriers
  • Fear of driving
  • Inability to drive
  • Unfamiliarity of how to use Airdrie Transit.

To apply for Access Airdrie, please complete our application form. This form must be signed by both the applicant and a Healthcare Professional.

If you are unable to print the application form, application forms can be picked up at City Hall located at 400 Main Street S.E.

Application forms can be submitted by email, fax, or mail:

  • Email
  • Fax 403-948-6567
  • Mail to: The City of Airdrie, Airdrie Transit, 400 Main Street SE, Airdrie AB, T4B 3C3

Airdrie Transit will notify all applicants regarding the status of their application.


Booking Trips

Once your application has been approved, you can start to make trip bookings.

To book a trip, please contact the City of Airdrie Transit line at 403.948.8875 between 8:30 a.m. and 4:30 p.m.

Dispatch will work with you to arrange both a pick-up and return trip from your destination.

Please note, trips are to be booked 24 hours in advance. Same day requests for service will not be provided at this time.

Should you no longer require an ACCESS Airdrie trip, please contact the dispatch line. If you cancel your trip without providing 1 hour notice, you may be charged a fee equal to the amount of the missed trip.


Fare Information

All Access Airdrie trips (including Specialized Medical Trips to Calgary) require a fare payment.

For the current fare rate, please visit Passes, Tickets and Fares or call 403.948.8875 for more information!


Additional Information

For further information on the Access Airdrie program, please see our Access Airdrie User Guide.

Still have questions? Please call 403.948.8875 or email


Contact us

Trip Bookings


Paratransit Service
Monday to Friday
8 a.m. - 6 p.m.