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2023 Airdrie Citizen Satisfaction Survey begins Jan. 9

Jan. 5, 2023/For Immediate Release

AIRDRIE, ALBERTA – Airdrie residents have an opportunity to provide their feedback on municipal services this month through the annual Citizen Satisfaction Survey  which begins Jan. 9 and runs until Jan. 27. 2023.

The survey, administered by Y Station, includes telephone and online responses. Residents can also visit for a link to share their thoughts. 

“The information gathered from the Citizen Satisfaction Survey gives us valuable insight on the areas we are excelling in and where we need improvements in City services,” says Mayor Peter Brown.

Residents will be asked about quality of life, important issues facing the City today, as well as their satisfaction rating with individual services and facilities.

“If you receive a call or find the survey online, please take the time to share your valuable feedback,” says Ryan Johnson, Corporate Strategy Advisor. “The insight we receive through this survey is so important to our strategic planning and budget development. We strive for continuous improvement and these results are always a strong indicator of where our residents see strengths and gaps in the level of service the City provides.”
Results of the 2023 Citizen Satisfaction Survey will be presented to Airdrie City Council in March 2023.

Frequently asked questions regarding the Citizen Satisfaction Survey can be found here. 


Media contact:
Shelly Weihmann
Manager, Corporate Strategy, Efficiency & Performance
403.948.8800 ext. 8748