Curbside carts: broken carts, placement and help

Garbage, recycling and organics carts are provided for curbside collection. Carts should be set out at the curb by 7 a.m. on your scheduled collection day with the lid fully closed. To ensure collection, leave enough space around carts and do not place materials beside or on top of them.

If your curbside cart is damaged or missing, we’re here to help. Learn when carts are repaired or replaced, how to report an issue, and what steps to take to locate a missing cart.

View damaged and missing cart information

Proper cart and bag placement helps ensure your waste, recycling, and organics are collected safely and on time. Follow these placement guidelines to avoid missed collection and keep your street or alley clear for collection trucks.

Cart placement guidelines

Your green cart should suit your household’s needs. If the standard cart feels too large, you can request a smaller one. Learn about the available cart sizes, key considerations and what to expect during the exchange process:

Green cart exchange information

A little cart care goes a long way. Regular cleaning and smart packing can help reduce odours, prevent material from sticking and ensure your cart is collected without issues.

Tips on cart care