myAIRDRIE redevelopment and updates

The City of Airdrie has launched a redesigned myAIRDRIE online services portal to improve how residents and businesses access City services. Since its launch in 2014, myAIRDRIE has become one of the City’s most-used digital platforms and this updated portal reflects the City’s commitment to delivering a modern, service-focused customer experience.

Sign into myAIRDRIE

What's new to myAIRDRIE?

• A mobile-first, app-like experience
• One login for multiple City services
• A personalized dashboard with reminders and upcoming dates for added services
• New portals added for easier online access
• Invoice payment portal (view and pay accounts receivable invoices online in myAIRDRIE)
• Cross connection control portal (submit backflow test results and testing companies can manage equipment and testers)
• Easier account and payment management
• Improved notifications and alerts
• Streamlined forms and navigation
• An online help guide

After launch, all existing accounts will remain active. Customers will be prompted to create a new password before accessing their account, in line with enhanced security standards.